Terms & Conditions

Terms and Conditions for Mountain Adventure Treks

1. Booking and Payment Terms

By booking a trek with Mountain Adventure Treks, you agree to the following payment terms:

• A non-refundable deposit of 30% of the total trek cost is required to confirm your booking
• Full payment must be received 30 days prior to the trek start date
• For bookings made within 30 days of the trek, full payment is required immediately
• All payments must be made through our authorized payment channels
• Prices are subject to change without prior notice until booking is confirmed

2. Cancellation Policy

Our cancellation policy is structured as follows:

• Cancellation 30+ days before trek: Full refund minus deposit
• Cancellation 15-29 days before trek: 50% refund minus deposit
• Cancellation 7-14 days before trek: 25% refund minus deposit
• Cancellation less than 7 days before trek: No refund
• No-show: No refund

3. Health and Fitness Requirements

Participants must:

• Be in good physical and mental health
• Disclose any medical conditions or allergies during booking
• Obtain medical clearance if requested by our team
• Maintain the fitness level required for the specific trek
• Accept that the trek leader's decision regarding their fitness to continue is final

4. Risk Acknowledgment

Trekking involves inherent risks. By participating, you acknowledge:

• Mountain trekking is an adventure sport with inherent risks
• Weather conditions can change rapidly in mountain environments
• Altitude sickness is a possibility on high-altitude treks
• Emergency medical facilities may be hours or days away
• You participate in all activities at your own risk

5. Insurance Requirements

All participants must have:

• Valid travel insurance covering adventure activities
• Medical insurance with emergency evacuation coverage
• Insurance documentation must be provided prior to trek commencement
• The policy must be valid for the entire duration of the trek

6. Trek Modifications

We reserve the right to:

• Modify trek routes due to weather or safety concerns
• Cancel or postpone treks due to unforeseen circumstances
• Alter itineraries based on local conditions
• Remove participants who violate safety guidelines
• Make changes necessary for group safety and well-being

7. Participant Responsibilities

All trekkers must:

• Follow guide instructions at all times
• Use provided safety equipment properly
• Stay with the group unless otherwise authorized
• Respect local customs and environment
• Adhere to Leave No Trace principles

8. Equipment and Gear

Regarding trekking equipment:

• Participants must bring all items on the provided gear list
• Equipment must meet our safety standards
• We reserve the right to reject unsuitable equipment
• Rental equipment must be returned in good condition
• Damages to rental equipment will be charged accordingly

9. Media and Privacy

By participating in our treks:

• You grant us permission to use photos/videos for promotional purposes
• You may opt-out of media usage in writing before the trek
• We maintain confidentiality of your personal information
• We may share necessary information with emergency services if required

10. Force Majeure

We are not liable for events beyond our control, including:

• Natural disasters
• Political unrest
• Pandemics or health emergencies
• Government policy changes
• Weather conditions affecting safety

11. Liability Limitations

Our liability is limited to:

• The cost of the trek package purchased
• Proven negligence by our staff
• Areas not excluded by these terms
• Incidents within our direct control

12. Complaint Resolution

For any complaints:

• Issues must be reported immediately to trek leaders
• Written complaints must be submitted within 28 days
• We aim to resolve all complaints within 45 days
• Unresolved disputes may be referred to arbitration

13. Age and Documentation Requirements

Participants must:

• Be 18 years or older (minors must be accompanied by guardians)
• Provide valid identification documents
• Submit all required permits and paperwork
• Have valid visas where applicable

14. Code of Conduct

All participants must:

• Respect fellow trekkers and staff
• Follow environmental guidelines
• Abstain from illegal activities
• Maintain appropriate behavior
• Comply with local regulations

15. Agreement Acknowledgment

By booking with us, you acknowledge that:

• You have read and understood these terms
• You accept all conditions specified
• You agree to comply with trek leader decisions
• You understand the risks involved
• You accept the booking conditions

These terms and conditions are governed by the laws of [Your State/Country] and are subject to change without notice. The latest version is always available on our website.